Order Status
bank Transfer - Your payment has not been cleared. Providing payment receipts can help us to process your order quickly.
Preorder – Your order contains preorder items, the whole order will be shipped together by default. You can see estimated delivery time on the product page. Please also be aware the pre-order schedule might change under notification.
Processing (Backordered) - Few items of your order are out of stock. It needs backorder. Please contact us if you want to ship available items first.
Shipped - When your order status is marked as "shipped", your order is on its way to courier (J&T,Poslaju and etc). You should receive a tracking number when your order is under this status.
Shipping Address
We will ship to the shipping address you provided, please notify us any address change before your order is marked as "Processing" to avoid parcel loss.
Insurance
We do not offer insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.
Reception
With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held liable for any damage that may have occurred in transit.
